Author's Posts

Augmenting the Power of Voice with Advanced Analytics and AI

Posted by: Prabhat Kaushik | August 14, 2017

In today’s digital world, organizations try to manage their customer interactions with disruptive technologies like automated interactive-voice-response systems (IVRs), front-end Artificial Intelligence (AI) powered bots, machine-learning software, etc.

Augmenting the Power of Voice with Advanced Analytics and AI

Posted by: Prabhat Kaushik | August 14, 2017

In today’s digital world, organizations try to manage their customer interactions with disruptive technologies like automated interactive-voice-response systems (IVRs), front-end Artificial Intelligence (AI) powered bots, machine-learning software, etc.