Author's Posts

The Future of BPS - Moving from BPO to BPS to BPaaS

Posted by: Modhura Roy | August 01, 2016

Over the past few years, the term Business Process Outsourcing (BPO) has slowly become synonymous with radical change. The Indian BPO industry has evolved from basic transactional process outsourcing to higher-end service delivery to selling Business Process as a Service (BPaaS) to its clients.