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Manish Dugar

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Author's Posts

BPOs look beyond Back-Office functions

Posted by: Manish Dugar | November 29, 2011

Business Process Outsourcing is steadily moving beyond back-office functions into the arena of revenue generation. This change is primarily due to the maturing of outsourcing buyers. Buyers are increasingly depending on outsourcing for technical expertise and specialized industry knowledge that they lack internally.

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