In my last blog, I had discussed the co-relation between Business, Information, Infrastructure and the role of Enterprise Architecture. Today, I want to share a pattern I have been observing while interacting with global CIOs.
Though I first observed this a while back, it has become clearer over the last one year. I first started observing this pattern around the same time last year, but the pattern was very weak then. But in last one year, the pattern became almost a rule. What pattern is this? CIOs are no longer considered to be performing well if they are just running BAU (Business As Usual) as per SLAs. The role is becoming much more complex than the traditional four point agenda of CIOs – (1) Running Operations, (2) Achieving SLAs/BLAs, (3) Optimizing IT Costs and (4) Implementing IT Revamps
How is the role of the CIO transforming then? – As businesses become more competitive and technology continues to evolve, the role of the CIO is changing. Today, the CIO’s office is no longer the only buyer of IT. There has been a growing shift to other business stakeholders. If anything, the CIO's role has become more strategic. It is moving away from desktop and network management, software and change management to data centric approaches that increase the efficiency of enterprise assets, employees and vendors. Today I’m going to discuss two such roles:
CInO – Chief Innovation Officer – Innovation is no longer limited to cost saving, project lifecycle management or marketing. Organizations have realized the benefit of innovations across all functions both horizontals and verticals and have realized the value of a centralized approach. As the CIO has a view of the entire organization and is considered to be the technology expert, the responsibility of innovation would naturally rest with him/her.
CAO – Chief Analytics Officer – Organizations are changing the way they use information. Earlier information was used for accounting, processing, reporting, decision making etc. Today companies look to simulate the future by correlating information inside and outside their organizations. This helps them devise better strategies and this role would also fall under the purview of the CIO.
My advice to CIOs is that apart from creating strategies for mobility and cloud; they should have a plan for nurturing a culture of innovation and predictive analysis.
More about the Chief Innovation Office and Chief Analytics office in my next blog. Stay tuned`.