While the above figure kind of vindicates the “what you sow is what you reap” philosophy, the question is - what have organizations done right that has made them perform significantly better than their peers in their SOA journey? Here are some findings from our survey:
- Ownership and funding model from business stakeholders is a key characteristic of successful SOA initiative
- Emphasis on a shared service model, instead of LoB driven integration, is a key success factor
- Engagements with effective central governance and/or CoE organizations are twice more likely to realize their objectives than others
- Continuous integration aspects such as automated deployment and testing are key contributors to efficient delivery and cost reduction
There remain instances wherein SOA adoption has not provided the expected benefits, which is primarily because of the challenges with regard to integration, governance, ownership, adoption, and skilled resources, depicted below.