June | 2013
Have you ever complained about the high energy usage in your favorite retail store? Chances are, you haven’t. The fact that customers don’t generally pressurize retailers into sustainability practices doesn’t mean they are not aware of the need to reduce energy consumption.
The 2013 Retail Sustainability Report by the Retail Industry Leaders Association (RILA) which surveyed retail companies representing over 65,000 locations and US$ 1 trillion in revenue showed that almost every retail company is making energy usage as the top metric to track by 2015.
There are good business reasons to address energy consumption in your retail operation: estimates suggest that retail companies can increase net profits by 1.55% through a 10% reduction in energy usage. For supermarkets, the same quantum of reduction could lead to a 16% increase in net profits.
There are a number of ways for retail to manage energy consumption and target 10 to 25 % reductions even while keeping customers and employees comfortable, retail shelves attractive and without impacting operations.
Energy strategies can target efficient lighting, cooling and refrigeration systems, standardizing store formats, maintaining and managing ageing energy infrastructure, training employees in conservation measures, optimized lighting in parking lots, assessing better energy purchase options and upgrading or designing retail properties to deliver LEED standards and compliance. In grocery stores, refrigeration contributes between 44 and 80% of total energy consumption (depending on climate zone). Refrigeration is the most obvious target in grocery operations
The trend in retail is to adopt an energy management platform. For example, at Wipro, we have solutions that track energy consumption at a device level. The data is remotely analyzed in near real-time and corrective action initiated with the store after understanding the effects of weather, the impact on customers and employees and on in-store products. The good news is that these tools and technologies are increasingly becoming standard, so we can soon expect retail to look better when it comes to energy consumption.
Hari Shetty is part of the senior leadership team at Wipro and heads the Retail vertical across the globe. As head of Retail, he is responsible for strategy and execution of Wipro's business plan within the industry segment. Hari has been part of the Retail vertical since its inception and today Wipro is among the top 7 Retail technology service providers across the globe and provides services to 10 out of the top 20 retailers.
Hari has over 20 years of consulting experience in the industry. His experience spans across multiple functions in retail and he has worked with some of the best-in-class retailers on cross channel strategy, business transformation, simplification, predictive analytics, and technology transformation. Prior to his current role, he was responsible for technology and architecture in Retail and Consumer Goods industry groups.
Hari has multi-disciplinary background in technology, management, finance and law.
He is an evangelist on multi-channel retailing and strongly believes social media and a connected customer experience will change the face of retail.
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© 2021 Wipro Limited |
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