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< Blogs

Arun Krishnamurthi

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Arun is the Global Head for the Utilities business in Wipro Limited. He has been with Wipro's Energy, Natural Resources & Utilities SBU since its inception in 1999 and has been a key member in building up the practice & its domain capabilities. He brings with him a rich 20 years of experience characterized by an excellent sales drive and technology understanding, that makes him the key go-to person for Wipro's Utilities business. In this role, Arun is responsible for the Utilities P&L, new customer acquisition, program delivery and customer satisfaction. Arun sits on the steering committee for several customers and takes a very hands on approach to Wipro's customers success.

 

Author's Posts

Centre Forward - Utilities' progress towards customer centricity

Posted by: Arun Krishnamurthi | April 10, 2014

Utilities in the UK are going through a maturity phase. The days of being asset oriented and engineering focused are over. They are waking up to the fact that at the end of their pipes there is – ‘oh! – a customer’.

Utilities industry – Time to Refresh

Posted by: Arun Krishnamurthi | November 30, 2012

Today, the utilities industry is pushing for a stronger focus on “innovation” – something hitherto unknown. The industry hasn’t valued innovation as highly as others, primarily because its main product could be viewed both as a service, and a commodity. However, the three forces of deregulation, consolidation and globalization are forcing today’s utilities to re-examine every aspect of their business, from supply to consumption. Pressure to increase innovation in the utilities industry comes from all sides: customers, regulators, investors, public interest groups and competitors.

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