Making Our Cities Safe

Safety is the biggest concern that modern cities face today owing to a wide range of threats from terrorism to rising crime rates, civil unrests, shootings, natural disasters and other emergencies. As the nature of the crime is evolving, there is a need for the combat strategies also to evolve. There is no denying that city authorities need real-time information and insights into what is happening in and around their districts. There is no denying the fact that we need to implement new and emerging technologies to ensure our cities are safe.

Given the nature of crimes these days, integrated public infrastructure security solutions provide a comprehensive framework for a single holistic operational view and access to real-time visual, audio and location based information. There is a clear ask for a multi-stakeholder approach and integrated physical security infrastructures to ensure secure cities. The emergence of smart technologies like unified communication and IP networks is increasingly driving this shift.

What’s most important in ensuring a safer city is that the stakeholders including the law enforcement and government agencies should be able to communicate efficiently and share information effortlessly. Advance technologies today are enabling this connectivity through greater interoperability and a seamless flow of information through unified networks. It has become easy to collect and collate widely available data for coordinated responses. Cities across the world are embracing these technologies in their initiative for ensuring safety.

The ultimate goal for today’s cities is to create a unified security fabric to ensure an effective response to any major emergency situation. And what is enabling this goal is an Information Technology enabled ‘Integrated Solutions’.

However, there are several roadblocks that law enforcing authorities face today like manpower and associated costs, limited budgets, legacy systems and last but not the least interoperability between these systems. Given these reasons there is a strong need for cities to adopt Integrated Security Solution and Centralized information.

Typically an integrated public security system should include three main components - monitoring, communication and mobility solutions. These three elements are linked together by the fourth element.

This integrated solution enforces Standard Operating Procedures (SOPs) and provided greater visibility of all security activity in real-time single view and helps law enforcement agencies to to implement rules and regulations and restore order. The figure below illustrates how a Command and Control Center will operate in the event of an incident.

Public security is not a modern phenomenon, yet it needs to evolve and keep pace with the growing times to ensure order and safety. As governments across the globe are adopting new emerging technologies to safeguard public infrastructure, we can only hope that they move closer to their goal of a safer and smarter environment.

About the Author

Anuj Bhalla is the vice president and global business head for System Integration and Maintenance Services (SIMS) business unit, which is part of the newly formed Global Infrastructure Services of Wipro. Along with making forays into newer markets for this business, he also carries the P&L responsibility for SIMS. Prior to this role, Anuj was Business head for the Enterprise Services division of Wipro Infotech since 2007. Under his able and inspired leadership ES became one of the standout LOB during this time period. In a career spanning more than 15 years with rich and diverse experience across various domains and functions, Anuj has risen from ranks to handle multiple crucial and key roles in the organization including Regional Business Manager -MIT, Head Program Delivery - TOS, Staffing and Delivery Head - MIT to name a few.

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