Posted by: Anand Krishnamurthy | November 11, 2011
Let’s face it. These are VUCA (Volatile, Uncertain, Complex, Ambiguous) times. We may have put the global economic crisis behind us, but the aftermath lingers on. Consider the retail space. True, consumers are opening their purse strings, but they’re doing it very selectively and expectations are sky high. They want the best product and the best price, encapsulated within the best shopping experience.