Author's Posts

Driving towards “Zero Incidents”

Posted by: Susmit Mitra | April 06, 2017

Zero Defects has long been used as a management term aimed at eliminating defects in industrial production e.g. - as a consumer, if you buy a high-end smartphone, tablet, or a smart television, you expect them to run flawlessly without any defect throughout the expected lifetime of the gadget.