How automation impacts jobs

Ramesh Pai, Global Head - Quality Engineering and Testing Services at Wipro Digital sharing his views and recommendations during ‘The Great Debate’ on how automation impacts jobs, current industry trends, tools and the challenges.

Related videos

Wipro’s Manufacturing Adaptive Scheduler
Wipro’s Manufacturing Adaptive Scheduler

Due to the changes prompted by Industry 4.0, manufacturers are now moving away from conventional processes and embracing digitized models with effective planning control systems to handle modern-day manufacturing complexities.

Wipro Zoom-to-Cloud for Oracle An End-To-End Cloud Journey Methodology
Wipro Zoom-to-Cloud for Oracle An End-To-End Cloud Journey Methodology

Take the fastest, most effective, and economical route to business value with Oracle Cloud.

Wipro’s Cognitive Customer Service
Wipro’s Cognitive Customer Service

Organizations that are highly dependent on customer service are facing challenges when it comes to providing consistent, high-quality customer interactions. Wipro’s Cognitive Customer Service solution, built on the SAP Business Technology Platform, provides a contextualized and personalized customer experience by leveraging next-gen technologies like Artificial Intelligence, Machine Learning, and Robotic Process Automation. This solution was developed to help organizations extrapolate insights from SAP CRM and billing systems, address the dynamic nature of customer interactions, improve customer retention, and increase employee work satisfaction.