Oracle Taleo Recruiting Cloud Service -Wipro

The Oracle Taleo Cloud Service helped Wipro streamline processes, simplify user experience for candidates as well as managers, and positioned it more competitively in strategic hiring.

Client Background

Wipro is a leading IT, Consulting and Business Process Services company, delivering solutions and services to its clients worldwide. With more than 160,000 employees, the company serves clients in over 175 cities, spread over 6 continents. It helps its customers succeed in the marketplace by leveraging deep technology expertise, comprehensive portfolio of services and vertically aligned business model.

Industry Landscape

Global IT service providers need highly skilled human resources in order to function around the clock. Getting the right person for the right job is of paramount importance and, hence, recruitment and retention are the major focus areas for HR practices in the industry. Availability of multiple mediums of recruitment has added to the challenges faced by the hiring teams in these organizations.

"With Taleo, a cloud-based application, hiring workflow could be configured easily without much effort. "
Shalini Macaden, Head - Function, Human Resources

The Opportunity

Wipro was facing challenges in identifying the right talent pool for strategic positions even as it tried to balance speed of hire with the quality of hiring. The in-house legacy system did not provide insights into the required talent data or the desired recruiting experience for candidates, recruiters and hiring managers alike. There were glitches in the areas of:

Market Intelligence Applicant Data: Users were unable to search the market intelligence applicant data for strategic hiring
Social Media Integration: The legacy system was unable to share jobs across hundreds of social networks
Applicant Evaluation: Hiring managers were unable to screen the profile using mobile platforms
Process Flow: Job posting and profile sourcing was a manual one

The Solution

The implementation of Oracle Taleo Recruitment Cloud Service, completed in record 8 months, helped in the integration of different complex data sources such SAP HR, Synergy, MRS and Telemetry.

The solution helped customize more than 60 reports for HR teams across geographies. It gave up-to-date information on the skills and experience of all potential hires. It enabled recruitment team to select candidates and meet the ultimate goal of improved business outcomes.

The complex implementation of Taleo Recruit and Taleo on-boarding was rolled-out for the US, India, APAC and EMEA. A solution with streamlined usability and a short deployment enabled faster rollout to major geographies. It was a seamless transition.

Business Impact

Process Improvement: 30-plus candidate and manager processes are now standardized. Dedicated response to every concerned area
Custom Analytics: Dashboards and analytics give managers insights, leading into critical decision-making periods, and helps in talent management and workforce planning
Data Conversion: 1 million candidate data converted from legacy system to Taleo. This includes 500-plus open requistions
Increased Efficieny: Less manual intervention and minimal effort by candidates in populating profile-relatd data. Releasing of offer and employee joining is much faster now
Customized Solution: Automatic offer-break calculation using Taleo Client Connect
Strategic Enrichment: Freed up HR resources to focus on talent management rather than data maintenance, which allowed movement to higher proposition activities

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