Conventional monitoring techniques and processes aren’t well suited for multifaceted cloud environments. The duality of observability and controllability can assure businesses of their systems’ reliability and resiliency.
In today’s cloud-first world, the number of potential failure points and modes of failure across apps, products, and infrastructures has exponentially increased. Conventional monitoring techniques fail to help businesses de-risk IT platform issues, as they are passive and provide a limited view of the issue/defect.
Wipro’s observability offering gives organizations a proactive approach to not only identify what has or will go wrong (the external factors) but also pinpoints the faulty system/component, along with the right root cause (the internal factors). It cuts across each IT layer of every user journey: endpoint devices and interfaces, business processes, web pages/application screens, services, data integrations, infrastructures, and networks. Compatible with all leading cloud platforms, our observability offering provides a single pane of glass view of dashboards, issues alerts to key stakeholders, and delivers customized reports in formats relevant to the stakeholder. It also provides site reliability engineering (SRE) capabilities to ensure quality performance and dependability, resulting in approximately zero down time, improved end-to-end visibility and transparency across each event and transaction, and increased confidence in IT to drive business resiliency in adverse conditions.