Wipro’s Apple MFi Engineering solutions were built with brands, manufacturers and chipset companies in mind to build products that thrive in the Apple MFi ecosystem. With deep expertise in Apple’s MFi program, we can help vendors improve the customer experience, accelerate time to market, and provide a flexible and relevant labor model.
Due to the changes prompted by Industry 4.0, manufacturers are now moving away from conventional processes and embracing digitized models with effective planning control systems to handle modern-day manufacturing complexities.
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Organizations that are highly dependent on customer service are facing challenges when it comes to providing consistent, high-quality customer interactions. Wipro’s Cognitive Customer Service solution, built on the SAP Business Technology Platform, provides a contextualized and personalized customer experience by leveraging next-gen technologies like Artificial Intelligence, Machine Learning, and Robotic Process Automation. This solution was developed to help organizations extrapolate insights from SAP CRM and billing systems, address the dynamic nature of customer interactions, improve customer retention, and increase employee work satisfaction.