Abstract
Today most organizations are expanding at a rapid pace to become globally competitive but the cost involved for infrastructure and its improvement has gone up significantly. It is critical for organizations to reduce recurring expenditure on voice as it forms a substantial part of overall expenditure. With the emergence of VoIP technology many organizations are giving a serious look at that as an alternative to traditional voice infrastructure.

This white paper gives a high level view of VoIP implementation and its pitfalls. It explains VoIP implementation technologies and the various advantages it can bring for organizations.

Author Saurabha Majumdar

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