Abstract
Based on a study done by Wipro Limited on Total Cost of Management (TCM), it has been found that medium sized organisations or large departments employing about 5000 employees can get a cost benefit of $9.7 Mn - $18.4 Mn per annum by outsourcing their IT infrastructure management. The saving can vary from 35.8% to 50.7% of the total IT Infrastructure management cost of $ 170 Mn over 5 years. This saving is accrued because of (a) saving in cost due to reduced in-house IT infrastructure management staff and (b) better SLA deliverables because of outsourcing.

Author KNK Venkataraman

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