Abstract
Organizations that are looking to expand their business globally need to perform consistently. As businesses increasingly depend on IT, there is tremendous pressure on the IT service delivery team. Users always expect the best from IT services. Naturally, a lot depends on deploying highly available IT infrastructure elements and providing proactive support for the same.

Also, organizations demand a substantial reduction in their IT infrastructure downtime. The current IT environment also is not confined to a single server but comprises of a combination of a variety of hardware and software assets. The reliability, availability and serviceability of each individual component make the designing a complex process. This white paper provides a guideline for designing a highly available infrastructure; it covers the design processes and explains the various phases involved in the process.

Author Manoj Madhavan

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