Abstract
Utilities need to preserve their ratings, at the same time they need to continue to work very hard to convince their customers that they are receiving competitively priced, reliable power. Utilities need to explore ways and means of sustainable competitive advantage through better use of capital and management strength. This needs 'leap of faith' and continuous innovation. Innovations in Global Sourcing can be one source of such competitive advantage and it will become a necessary strategic tool for many utilities in the coming years.

This paper examines why utilities sector need to aggressively explore IT outsourcing through a global delivery model. This model can dramatically improve productivity for utilities, enhance competitiveness and save utilities significant capital that frees up cash for usage in other strategic areas. This has been experienced by companies in most of the other sectors in the economy to yield significant time-to-market and cost advantages.

Author Amarnath A

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