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Product Support Framework
 

Wipro Product Support Framework

Wipro’s integrated product support framework is a unique combination of the technology expertise and customer interaction skills for supporting customers. Our product support framework works at four levels, covering your entire set of requirements when it comes to providing support services.

You can count on us for speedy response and resolution of your customer issues, increased quality of support, enhanced customer satisfaction and better utilization of the support dollars. By integrating help desk assistance, technical assistance with engineering support, we will help you provide better customer experience through customized and tailored support services.

At Wipro our aim is to help you realize the true potential of your product through our skilled technical people, state of art infrastructure, mature customer focused quality processes, innovation and our commitment to customer satisfaction.

 
 
 
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  CASE STUDIES
Providing technical support to large PC manufacturer in the US
Providing technical support to the largest broadband service provider in the US
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  IN THE PRESS
Wipro Spectramind, awarded the "top call centre company" award at the Voice & Data awards 2002 : Business Line
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