Wipro’s Technical Assistance Center (TAC) support assists you in providing extended support to your customers, field engineers and pre-sales teams banking on the extensive engineering knowledge Wipro has. Our engineers in TAC support provide resolutions to complex technical problems and carry out lab based triage/ simulation of customer problems and provide hot fixes and workarounds. We have been the trusted support partner for leading technology product companies in diverse fields like computing platforms, peripherals, storage, datacom, telecom & networking, semiconductor and consumer electronics industries.

Key features of Wipro TAC Support:

	Our core expertise lies in understanding customer problems and providing expert solutions leveraging our trouble shooting skills, specialized product knowledge and technological depth
	Depth and breadth of people, processes and the necessary experience on supporting a large number of technology products on various industry standard platforms, operating systems and applications
	Technical advice and solutions to problems involving customer escalations, high severity problems and knowledge & experience based support on multi-vendor platforms, operating systems, network issues and applications to customers, OEMs, developers, system administrators and field service providers