| TELECOM SERVICE PROVIDERS |
| Case Study |
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| Inventory management solution
for a leading European network provider |
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| Customer |
| Operates and develops
the largest communications network in the Scandinavian
region for telephony, internet and broadband services. |
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| Challenge |
The client has large
networks stretching across different Scandinavian
countries supporting a number of services. These
services use different technologies and it was necessary
to evolve a system for managing these different
technologies.
Our challenge was to develop a flexible solution
with features such as:
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Quick adaptability for future products and
services, reducing time-to-market |
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Easy and quick integration framework to assist
the customer to facilitate smooth interaction
with sub systems owned by its retail customers |
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Reliability
and stable architecture with latest technology
components providing an edge against the competitors
in service management. |
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| Wipro's solution |
Wipro proposed
a Cross Domain Management solution. It's a complete
solution integrated and supported by Wipro along
with a first level support. Salient features of
the solution are:
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A centralized Inventory Management and Service
Provisioning platform across multiple domains
- SDH, IP and ATM services |
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Easy enhancements to meet scalability requirements |
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A single
unified platform, cutting down additional
investment needs and minimizing operational
and maintenance costs |
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An object
model that allows creation of a layered logical
inventory structure |
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Automatic
fail over capability through optimized high
availability cluster and storage solution,
ensuring continuous availability of systems |
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| The Benefits |
| Our solution catered
to complete inventory management from physical,
logical and outside plant perspective. The solution
interacts with multiple element management systems
to take care of automated activation. It can publish
work orders, send them to workforce management systems
and track manual tasks. |
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