The pre-bill checks included the identification of the device and service provisioning requests & other customer change requests that had failed. The task also involved identification and resolving of the errors before the monthly billing. In addition to this, data verification with respect to the products, services and tariffs needed to be done to ensure smooth billing for the customers
	The post-bill check was to ensure that the charges reflect the tariffs/discounts as on the correct date. The post-bill check included the verification for the correct calculation of the rental, installation and miscellaneous charges for the customers under the various scenarios of device/service activation, suspension, reactivation and termination.

Wipro had to complete both these pre-bill and post-bill checks in a very short span of time ensuring no delays in the billing for the customer. This involved analysis of root cause of errors (and generate reports) in order to provide solutions for the resulting errors.

Our solution was focused on ensuring timely and correct billing to be done for the customers. Wipro also focused on reducing the operational overheads. Effective tools and check points were installed that reduced the bill-check cycle and put a check on any kind of revenue leakage to the client.

Wipro provided tools that could perform both the pre-bill and post-bill checks successfully and also ensured timely billing to the customer. The tools also helped the customer develop logs that could be used for probing the root cause of errors. These were to be used later for preventing the recurrence of generic repetitive problems. Wipro also provided the client with auto correction solutions of the problems. Many corrective scripts for the issues that arise during the pre-bill and post-bill checks were provided, which eased the client’s billing activity and also ensured timely and accurate billing to the end customers.