Wipro’s remote diagnostics services comes handy to meet your needs in proactive maintenance services and fix-on-fail services. Proactive maintenance service is a checklist-based activity, which is typically done periodically or based on the alerts generated by the monitoring services. Scripts/tools can be used for proactive services. Fix-on-fail service is to rectify faults that are possible to be rectified remotely. The aim of diagnostics service is to minimize the un-scheduled downtime.

For instance, Solaris system proactive maintenance service includes activities like setting up NIS slave server, setting up thresholds & alerts for disk usage, logs and for critical services. Solaris system fix-on-fail service includes password re-sets, restart NIS services, vendor coordination to quote a few.

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