The client is an insurance company which operates across USA and is a large writer of both private passenger automobile and homeowners insurance. The company has about 20,000 employees, independent contractors and independent agents to provide services to more than 15 million end users.

The client intended to monitor their networks on a 24x7 basis. The objective is to track attempts to intrude into the networks of web enabled and legacy applications spread across multiple physical locations of the client. The applications are accessed through the Intranet, Internet, Extranet and over remote connections. The network infrastructure has a host of network equipments (routers and switches) as well as network security applications / devices like Cisco NetRanger, Netigy Intruder Alert IDS, Cisco PIX firewalls and VPN.

Client is interested in having a third party to monitor their network for intrusion, any type of scanning, and even breach the network by use of hacking tools, attempts to launch DOS attacks, or even by brute force.

Wipro is delivering the sustenance service for Firewall and IDS by carrying out activities like ongoing monitoring incident detection, incident response, incident notification, analysis of logs, MIS reporting, periodic review with client and management of sensors - updation of policies on sensors.

The Benefits