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TECHNOLOGY INFRASTRUCTURE SERVICES
Case Study
Technology Infrastructure Services
 
Secure solution for remote access and web access
 
 

The Client

The client is an ISP, based in Germany, with operations spanning the whole of Europe.

 

The Challenge

The client wanted to utilize secure Web based technologies & remote access to serve the customers better and to empower the field agency force. The requirements were to obtain secure Web-based transaction of personal information over Internet and acquire corporate wide authentication & policy based authorization for the agents/clients. The client also required a central LDAP directory; secure telecommuting and secure & encrypted connectivity to remote offices and agents. The other challenges were to secure file uploads via numerous vendors to the client's Web servers, real time monitoring of the resources for intrusion / hacking attempts and usage of strongest client and server based authentication for certain applications.

 

The Solution

We studied the client requirements and suggested the best possible practices for authentication, authorization, and remote access, secure Web presence and firewalls. This involved evaluating various products within the given cost constraint. Based on the study, we suggested redundant network security architecture with no single point of failure.

We added to the client's infrastructure two data centers with redundant DS3 links to Internet and different DMZ for the administrative & backend access to the Web Servers. Technological changes for security deployment involved PIX firewalls, screening routers and screening devices at boundary points.

A redundant Cisco Secure ACS Tacacs+ server was mooted for user authentication of the outbound Internet traffic by the PIX firewall. Network and host based IDS served as detective measures to monitor and respond on internal network. We also carried out implementation of SSL and use of digital certificates on Web servers. We used Netegrity Siteminder for corporate authentication / authorization for Web resources, netscape LDAP for centralized directory & policy implementations and IPSec enabled VPN access for all the telecommuters & agents .

 
The Benefits
Through our strategic project execution, the client gained secure connectivity to remote offices and access to IT resources from anywhere in the world. A common directory for NT, Internet and Web authentication was created. The client acquired cost savings through the use of VPN links and a secure & available telecommuting.
 
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