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Case Study

Citrix: Enabling faster time to market for product launches

The client

Citrix systems, Inc. (Nasdaq:CTXS) is the global leader in access infrastructure solutions and the most trusted name in secure access for enterprises and individuals. Nearly 50 million people in more than 120,000 organizations around the world use Citrix every day. Based in Fort Launderdale, Florida, Citrix has offices in 22 countries, and more than 7,000 channel and alliance partners in more than 100 countries.

Business challenge

Citrix® MetaFrame®, an integrated suite of enterprise access infrastructure products provides secure and easy access to comprehensive information resources from any location, device or connection; and simplifies management, monitoring and measurement in heterogeneous computing environments. Citrix wanted to validate/test MetaFrame XP product in three main European languages, German, French and Spanish and turned to Wipro to execute the same.

Wipro solution

Setting up a test environment offshore, Wipro was primarily involved in testing Citrix products in German, French and Spanish languages. Testing was carried out on both Windows 2000 server and Windows Server 2003 platforms and on Windows, Macintosh, and Unix operating system client platforms. Wipro executed the project in 16 weeks identifying critical bugs in the product software and received a client satisfaction rating of 4.5/5 on the project.

Key benefits

End-customer satisfaction

	Effective identification of the bugs in the product software
	Strict quality adherence standards for testing resulting in fewer problems for end-customers

Faster time-to-market

The project was completed within 16 weeks allowing Citrix to launch the product in their market rapidly

Customer speak

"Time-to-market for international product deliverables has posed numerous challenges for Citrix product development. Evaluating a competent outsourcing partner in the accomplishment of that objective has been a bigger challenge. Wipro leveraging its vast pool of talent in emerging technologies has been an ideal collaborator. With its relentless emphasis on optimizing processes and quality, Wipro has assisted Citrix in providing solutions to our international customers in a timely manner."
Rizwan Pirani,
Director (Product Development)
Citrix Systems, Inc.

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