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Driving quick releases and product enhancements
for a provider of enterprise solutions |
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Re-engineering and development of software
products offshore and onsite for the client
enabling faster delivery.
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Comprehensive quality assurance for a leader
in product lifecycle management solutions |
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Read how you can trust Wipro completely with
comprehensive testing for your new product
features
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Ownership of complete product life cycle for
a leading network management company |
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A complete suite of services from version
development, patch releases, bug fixes to
customer support for the product with full
responsibility of product ownership .
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Running ‘Orbit' – The answering
center for Sun Soft Inc, USA |
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Complete responsibility for managing a technical
answering center - Orbit is a technical answering
center, providing support to developers, facing
problems during application design and development,
and when porting onto newer versions of the
Solaris operating environment at Sun Soft
Inc.
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Technical support to a large PC manufacturer
in the US |
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Offshore technical support to a large PC manufacturer
in the US to reduce costs while sustaining
customer satisfaction levels.
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Customer interaction and support services
for a leading collectibles company in the
US |
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Wipro used its Transition toolkit© for
migration of the client's customer support
services to India and subsequent integration
of sales support in a phased manner.
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Technical support to the largest broadband
service provider in the US |
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BPO support to the largest broadband service
provider in the US. Wipro- Spectramind's numero
uno status amongst the BPO companies in India
serves as a key to build customer confidence.
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Localization services for an electronic publishing
company |
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Porting services for a client to port his
products onto IBM AIX, Sun SunOS, HP-UX, Digital
Ultrix and Sequent Dynix platforms .
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Porting services from proprietary to Unix
& Windows NT environments |
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Study and re-design of product components
for easy portability & migration to Windows
NT & Unix platforms
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Product launches in new markets |
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Wipro helps a leadng provider of e-business
intelligence solutions to launch the Japanese
version of its product against aggressive deadlines.
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Effecting cost effective maintenance and application
enhancements |
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An evolution in support from bug fixing ,
maintenance to enhancement of the e-business
suite application .
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