The project aimed at changing how work got done through the consistent use of repeatable, common processes and sharing of common, company-wide information. It promoted the "One-company" concept and supported process reliability goals. The objectives were archived by implementing and reinforcing standard practices; installing an integrated common online application; and creating an on-going process support organization and centralized administration.

The client has seen an increase in availability and quality of information for management decision-making. There is an increased focus on managing by business processes rather than by functionality.