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Strategies which drive profitability focus not
only on operational efficiencies but also on enhancing
demand and increasing revenues. Such strategies
should also leverage the significant revenue opportunity
provided by after sales service management. Wipro
offers solutions which take an integrated view
of sales, marketing, services and supply chain
capabilities.
| Marketing |
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Brand management |
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Product management |
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Channel / Dealer
management |
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Segmentation & targeting |
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Campaign management |
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| Sales |
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Lead management
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Sales force management |
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Sales configurator |
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Sales order entry and processing |
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Invoicing and receivable
management |
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| Service |
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Service incident
management |
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Spare parts management |
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Warranty / contract
management |
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Field service management |
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Customer self service |
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Remote diagnostics |
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