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HIGH TECHNOLOGY
Case Study
 
Streamlining the sales order process for a telecom service provider
 
 
About the client

The client is Sweden's largest network service provider for telephony, internet and broadband services.

 
Business challenge

The project required streamlining the entire sales ordering process for the client through a fully integrated system with various independent ordering and billing systems. The client wanted a core system which would serve as a master repository for all the customer and products data.

 
Wipro solution

The team from Wipro developed the process of creating pre-configured products, which drastically simplified the sales order entry process. Extensive scripting was done to incorporate a lot of business functionalities like creation of new workflow objects for business process automation, migration of data from development to production, and providing a testing & training environment.

 
Benefits
The solution given by Wipro for ordering of pre-configured products helped in significantly reducing the ordering as well as training time for the sales representatives. The fast and efficient technical solutions given helped the client to go into production with these modules early, resulting in immense cost benefits.
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  CASE STUDIES
Providing real time visibility and reducing of order processing time for an electronic manufacturer
Superior E-Business platform for a leading consumer electronic equipment manufacturer
Enhancing business applications for a leading provider of digital imaging technology
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