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HIGH TECHNOLOGY
Case Study
 
Superior e-business platform for a leading consumer electronic equipment manufacturer
 
 
About the client

The client is a leading manufacturer of audio, video, game, communications and information technology products.

 
The challenge

The customer previously had an oracle ERP system and desired a superior e-business platform allowing for future expansion of the business. The challenge before Wipro was to provide a collaborative system which could offer an integrated order placement, fulfillment, forecasting and sell-through reporting for their retail customers.

 
The solution

The objective was to provide post-implementation support to the customer after setting up Oracle Exchange. We contributed in the following areas during the course of execution of this project:

Assist customer in implementation of Oracle exchange and its integration with the existing legacy systems and Oracle ERP
Ongoing enhancements in technical and functional areas
Post implementation support
 
Benefits
The Oracle exchange initiative was significant for the business direction of the company as it assisted in making better strategic decisions and provided access to new markets with no start up cost. It led to reduced new product rollout cycles and enhanced design for manufacture and serviceability with real-time collaborative engineering design. Also helped in increasing sales revenue and profitability through
Reduced cost of retaining/acquiring customers
On-time delivery of high quality products and services &
Reduced costs and streamlined internal processes.
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  CASE STUDIES
Providing real time visibility and reducing of order processing time for an electronic manufacturer
Enhancing business applications for a leading provider of digital imaging technology
Optimizing inventory for a global multimedia company
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