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HIGH TECHNOLOGY
Case Study
 
Web based e-business solution for a leading computer equipment manufacturer
 
 
About the client

The client is the computer manufacturing division of a leading electronics company in the US specializing in laptop/desktop computers.

 
The challenge

The client provides electronic products directly to its customers through its web site. It wanted to extend this application to other business organizations of the company.

The project demanded complete knowledge acquisition and transition on existing systems and extensive development and testing of programs for the website that included the interfaces between Oracle ERP and legacy systems.

 
Wipro solution

Wipro solution comprised of building extensions on Oracle applications to interface with the third party software & third party suppliers which could be easily extended to other business organizations within the company. Wipro addressed several business goals during knowledge acquisition process and the post implementation support for the system. These included

Inventory Information for each product along with quantities on-hand
Ability to send purchase order at the current production rate
Handling functional acknowledgement for the purchase order
Ability to reconcile returns
Credits & chargebacks
Creation of revenue invoice
Reverse logistics
Identifying and filling up gaps in technical documentation.
 
Benefits
The solution provided by Wipro enabled value added third party products to the company's customers while also generating revenue through direct consumer channels and third party marketing programs. It helped them move closer to a "no inventory" model. Wipro also took up the responsibility of future enhancements of the present system along with production support thus offering end to end services to the client.
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  CASE STUDIES
Providing real time visibility and reducing of order processing time for an electronic manufacturer
Superior e-business platform for a leading consumer electronic equipment manufacturer
Enhancing business applications for a leading provider of digital imaging technology
  More casestudies

 
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