Wipro Makes Meeting Facets Challenges Easy
Wipro's HealthSciences practice has launched Facets Center of Competency (CoC), a gateway of solutions to support healthcare payer journey to consumer centric health plan and to meet business initiatives like legacy modernization, information transparency and operational excellence by providing business value and services with people, process and technology.

Facets Extended Enterprise (Facets e2)® is TriZetto’s enterprise-wide software solution for health plan administration. This state-of-the-art platform, with deeply integrated applications, can automate processes across entire enterprise, driving greater cost-efficiencies. It also helps payer organization support the consumer-directed products that today’s marketplace demands.

Facets CoC is developed by our expert pool comprising of consultants who have extensive knowledge of Facets, a Trizetto’s fully integrated client/server solution for managed care administration. The immense knowledge of our experts strengthens us with an armory of Facets best practices, implementation methodologies, white papers and a huge spectrum of ready to implement frameworks for various activities in and around Facets.

The basic focus of the Facets CoC team @ Wipro:

• Build competency via training and internal projects
• Provide solutions through methodology, white papers, cookbooks, suite of homegrown tools, proven application value management and application development service offerings
• Resolve customer issues and proactive support
• Develop point solutions and prototypes components
• Create factory with best practices and reusable components
• Support delivery as gate keepers and consultants

Facets @ Wipro - Core Service Offerings
Wipro’s Facets service offerings leverage a detailed understanding of the health insurance business and technology drivers to deliver quick, innovative and cost effective solutions to the industry that thrives on speed, efficiency and bottom line results. Wipro is offering the integrated 360 degree Facets service through its rich domain and technology expertise.

Facets @ Wipro - Value Added Services
To focus on crafting win-win outsourcing partnerships customized to client’s strategic requirements, Wipro offers various value-added services in addition to its Facets core service offerings.

Facets CoC Team’s Experience
To address the client's business needs, Wipro understands how important it is to put together a team with deep industry knowledge, business understanding and technology capabilities. The Facets Core, formed out of a team of business analysts, domain experts and technology experts, is capable to offer industry’s best services to accelerate the business growth of the clients.

Domain Knowledge
Professionals from Facets CoC consultant pool hold industry recognized domain certifications like Managed Healthcare Professional, PAHM and FAHM from

• AHIP’s Center for Insurance Education and Professional Development
• Academy for Healthcare Management (AHM)

Application Expertise
Facets CoC consultants have experience in:

• Facets application and letter server configuration
• Facets conversion, upgrade and patch implementation
• Custom in/out bound interfaces - extracts between Facets and legacy systems. These include modules like membership, billing, plan product, capitation, claims, utilization, provider, etc.
• Bi-directional EDI interface (eligibility export and claims import) with Rx vendors
• Facets inbound keyword translator development
• Centralized extension
• Facets RUBI reports to crystal report conversion
• Custom report development
• EDI transaction code set development - ANSI X12N standards for HIPAA, NCPDP, UB92 file formats
• Web-portal development for member, provider, agent-broker
• HIPAA gateway
• Data marts and crosswalk system design and development
• Facets batch job configuration and scheduling
• Facets system testing support

Facets CoC Value Proposition

Wipro Facets CoC is willing to be the best contributor in the client’s business growth by delivering Facets service packages with low cost, high quality, high speed and innovative solutions.

• Quality assurance: Wipro, the world's first CMMi Level 5 certified software services company, delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation.
• Efficient project life cycle: Technology services follow 4D approach (define, design, develop and deploy) that enables Wipro to deliver systems on time and on budget. Focus is on measurable results of implementation or operates services as per the goal outlined by managed care health plan.
• Cost effective global delivery model: By combining our global delivery model with our in-depth application, technical and data model knowledge in Facets enables us to have an immediate impact on your implementation, cost and operation efforts.
• In-built solution framework: The Facets solution framework aids better understanding of client's systems, reduces project execution time and processes to deliver cost efficient, high performance solutions with deeper insight to client’s business.
• Skilled resources: Thought leadership and sharing of core system replacement / consolidation project experience accelerate the execution. Our in-depth domain expertise, knowledge of health plan operations and processes and technology expertise enable us to implement systems that are better and more cost effective.
• Industry experience: With over two decades of IT experience and high quality processes, we are continuing with our best performance to service the industry of healthcare and life sciences.