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HEALTHSCIENCE
Case Study
Medicare / Medicaid - Development, implementation and support of an end - to- end MITA compliant solution
 
 
Customer
The customer is a premier provider of diversified business process and information technology outsourcing solutions to commercial and government clients.
 
Challenge
The major challenge with our client is Maintenance of Medicaid and PBM legacy/client server based applications painstaking for the IT staff. Complex design structures with integration to more than 40-50 COTS products and lot of external interfaces. Problems with Member/Provider management, Claims, and Payment processing.
 
Solution
Developed an Enterprise SOA based application integrating MMIS and PBM. Flexible to sell the application as a whole or as component either MMIS or PBM part of the application based on state to state requirements. Formed an Alliance partnership to implement Java based solution migrating the PowerBuilder and legacy based application to Web based
Automated these processes with internal components handling the eligibility and enrollment verification. Reduced COTS integration
Automated Claims processing for all types of Claims (Institutional, Professional, Dental and Pharmacy POS). Also automated payment processing and billing
Integrated Disease management solutions and added Utilization review reports (Drug/Member) along with Health care services contracting
Enterprise application adhered to MITA model and all transactions adhering to HIPAA standards
 
Benefits
Provided a 24 x 7 real time Enterprise application with entire claims adjudication/enrollment/eligibility process integrated
Reduced administrative and training costs
The system built on open standards which are highly configurable based on state to state requirements
Highly scalable and easy maintenance of the application with Single sign on facility
Helped to increase the revenue of the company by 50-60%
 
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