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HEALTHSCIENCE
Case Study
Developing a software component for integrating legacy instruments with an Analyzer Complex
 
 
Customer
The customer is a market leader in clinical diagnostic instruments. They have initiated a large-scale project to develop an integrated hematology analyzer complex. The analyzer complex implements state-of-the-art blood analysis and reporting techniques. The complex, when released, will be equipped with several sophisticated features to significantly enhance automation, accuracy and efficiency of the blood analysis procedure.
 
Challenges
A considerable segment of the projected customer-base was already using older versions of hematology instruments and was reluctant to purchase the new product if this meant rendering the existing instruments obsolete. The customer does not want to put away the older instruments into disuse.
The past–released hematology instruments are major revenue earners and the vendor intends to continue marketing them. Jeopardizing the sales of older versions with the introduction of the new product was unacceptable to the vendor.
The new product should not be replacing the older versions entirely but the old and new versions should complement each other by providing mutual value addition.
 
Solution

The strategy was to develop a software component which would integrate the older/legacy instruments with the new complex one. The first phase was to completely understand both the legacy and the new system. It was initiated with the onsite visit of the Wipro engineers for 12 weeks. This Knowledge Acquisition Phase (KAP) involved demonstrations of existing products, discussion of domain terminologies with domain experts and user representatives and study of technical literature.

Technical study was narrowed down to the Analyzer Complex. Wipro engineers were provided access to the Rose design models of various components. In absence of any formal design, design had to be inferred from the models alone. This proposed design addressed all the client’s pain areas.

The main tasks of these legacy instrument interface components are
Auto administration of all the instruments
Configuration services
Reformatting test results data
Broadcasting test order data to legacy instruments
 
Benefits
Prevented obsolescence of legacy instruments
Enhanced the capability of the overall complex
Created market for legacy as well as new product.
 
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