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Business re-engineering procedures use Six Sigma
processes and principles of lean extensively.
Providers
Throughput enhancement for existing provider processes
is achieved using DMAIC methodology. DMADV methodology
will be used for redesigning the processes that
have reached entitlement.
Advantages of efficient application of business
re-engineering in specific departments are listed
below.
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Radiology / cardiology – capital
intensive nature of this department lends
them for enhancing asset utilization.
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Patient management - improvements in cycle
time reduction by enhancing the registration,
scheduling and related processes to increase
patient outcomes.
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Pharmacy management - inventory and obsolescence
management of the pharmacy using the principles
of lean.
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Payers
Mail room operations is an area where a combination
of lean and six sigma methodologies will be used
to improve efficiency and productivity by,
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Reducing errors at the upstream side in payer
transactional processes |
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Streamlining
claims adjudication processes using a combination
of process improvement techniques and digitization |
Thus, re-engineering (payers segment) enhances
mail room operations by reducing touch points
thereby compressing cycle times and enhancing
first pass ratio.
Pharma and Life Science
companies
Reengineering is achieved in the drug discovery
process by institutionalizing DMADV technique.
The enormous data generated by the drug discovery
process can be digitalized for improvising the
storage, transfer and availability of that data
in the entire system. Usage of the workflow engine
along with the document management system greatly
improves the resource utilization in the system.
Devices companies
Reengineering can be implemented in the each stage
of the product lifecycle for maximizing the benefits.
Cost savings would accrue from feature right sizing
or product model rationalization of a matured
product. Component obsolescence management and
component replacement are other areas of improvisation.
Business
Process Outsourcing | IT
Services | Clinical
Process Outsourcing
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