Drivers - Targeting the Barriers to Success
Pay for performance and public reporting of health care outcomes have emerged as two favored solutions for addressing rising costs and quality gaps in the physician practice settings. These programs have the potential to promote:
- Physician’s use of electronic health information technology
- Adherence to the evidence-based clinical guidelines
- Compliance with the administrative and clinical best practices
- Facilitate access for appropriate and timely care
However, it is also well-recognized that these types of performance management solutions alone are usually insufficient to transform systems and sustain performance improvement without the targeted, coordinated and systematic improvement support.
Actionable information, effortless collaboration, execution support and tools that cross organizational boundaries are needed to support collaborative decision making by physician practices and plans in promoting improved health outcomes and evidence-based practices.
Wipro in partnership with Health Sciences Institute has launched Accelerating Physician Practice Performance program. The program is designed to help physician practices improve P4P outcomes through use of a comprehensive web-based practice assessment, improvement planning, improvement tracking and reporting.
Wipro with its technology domain expertise, best of breed alliances, and certified pool of domain consultants is best positioned to offer the following services:
- Practice assessment and benchmarking
- Help identify the internal processes, practice capabilities and gaps which then can be benchmarked with industry standard for defining the improvement plan
- Performance data collection and reporting
- Metrics definition, data standardization, collection and reporting
- Data integration, analytics and business reporting
- Enterprise data integration, analytics and reporting for decision support
- eHealth and web enablement for better patient-physician collaboration
- Self-service health portals
- Remote patient monitoring and compliance tracking solutions
- Visit reminder services
- Data access and partner collaboration for improved efficiency and better outcomes
- Integration and implementation of point-of-care clinical decision support tools
- Enabling partner (physician - physician / care giver / payer) collaboration
Solution - Accelerating Practice Improvement
Wipro Technologies and HealthSciences Institute have jointly launched Accelerating Practice Improvement to facilitate quality collaboration between payers and physician practices, and to address the key barriers to improvement adoption and spread. Based on evidence and demonstrated experience leading physician practice change initiatives, Accelerating Practice Improvement is designed to complement existing P4P, public reporting, and payer-physician practice improvement efforts. The program includes four key components:
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A Partner Engagement & Change Strategy to build a shared, compelling vision for regional change and promote stakeholder buy-in through the application of evidence and best practices from the change management and communications sciences. |
| 2 |
A web-based Physician Practice Profile (MDP3) to help practices of all sizes and specialties assess improvement gaps and identify key improvement steps for implementation. The MDP3 helps translate high-level health care and chronic care improvement models to concrete improvement action steps. |
| 3 |
A web-enabled Accelerating Practice Improvement Process consisting of:
a) MDP3 Practice Assessment,
b) Individual and regional benchmarking reports,
c) Knowledge sharing resources, and
d) Progress tracking support.
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| 4 |
An Improvement Implementation Process to support execution and alignment of the improvement process with P4P, outcomes reporting, or payer quality improvement initiatives—and attention to the critical strategy, process, people, and technology requirements for improvement. |
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