Governments are increasingly looking to cut down on operating costs and improve delivery of services to citizens and employees. The focus is slowly shifting towards giving self service process improvements through online web based applications.

Wipro i-Desk is a modular reusable framework for providing Governments with integrated citizen and employee self-service capabilities. i-Desk can provide a strategic service delivery platform for information, transactions and collaboration. i-Desk enables significant reduction in administrative costs by empowering employees and citizens to manage their own transactions.

i-Desk helps eliminate labor-intensive human resources transactions, improves knowledge sharing and ensures prompt action on employee and citizen problems. i-Desk helps the Federal, state and local governments in providing scalable and flexible applications within a modular architecture.

Wipro i-Desk helps Governments to bring about a Citizen-Centric focus by maximizing the benefits offered by self-service.

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