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The momentum for Business Process Outsourcing
continues to grow in the financial services industry
as the factors that force companies to focus on
core competencies intensify. Gartner predicts
that the worldwide market for BPO will nearly
triple from $106.7 billion in 1999 to $301 billion
in 2004.
Being India's largest third-party offshore BPO
provider, we create long term value for our clients
by investing heavily in technology, quality, infrastructure
and processes. We customize specific solutions
to meet needs of our clients and work towards
win-win partnerships that deliver significant
benefits like focus on core competence, access
to world class talent, risk mitigation, assured
quality and bottom line impact.
Besides offering a full-spectrum and end-to-end
provider of Remote Business Process Outsourcing
(BPO), Customer Interaction Services (Voice and
Non-voice), and Knowledge Services (KS), our solutions
specific for securities & capital markets
include:
Data administration
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Maintenance
of customer database, CRM |
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Maintenance of product
data: Set-up, FRN rates, relationships |
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Reference data management
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Middle office
|
Risk calculations |
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P&L calculations,
accounting entries |
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MIS |
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Client portfolio
administration and analysis |
Back office and administration
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Reconciliations & investigations –
FX, Cash, Positions, Payments,TVM |
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Collateral
management |
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Corporate
actions : Input announcements, Communicate
terms to clients, dividends claims |
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Regulatory
reporting |
Order
Management and Routing | Reference
Data Management | Technology
Infrastructure Services
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