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Case Study
 
Data warehousing for a leading air and ocean freight forwarder
 
 
The client
Our client is a leading air freight and ocean freight forwarder. It offers supply chain management services like logistics, transportation and distribution, freight forwarding, international trade management and customs brokerage, expedited delivery, and software & consulting services to its customers.
 
The business challenge

The client aimed at attaining the operational excellence across the global supply chain. For realizing its business vision client set the following objectives:

Better Supply Chain visibility
Integrate & simplify complex logistics operations globally (including order fulfillment, transportation, storage and distribution) for shorter process cycle time i.e. Operational Efficiency
Track Capacity management and lower overall costs.

Improved Customer Satisfaction

 
The solution

During the knowledge acquisition phase Wipro gained the understanding about the client's business challenges. Based on this knowledge gain we prepared the business case for Data warehousing (DWH) suited to the client's needs. We then charted a roadmap for DWH architecture and implementation and also recommended the tools for DWH architecture. In addition to these we also designed and implemented the ODS and Data Mart for Transportation Subject Area for the client.

 
The benefits
The client accrued the following benefits:
Gained the consistent and timely information on the following business drivers
time delivery
carrier compliance
supplier reliability

customer profitability

supply chain visibility
the enhanced customer satisfaction providing ready access to shipment information.
Project successfully completed in record time.
 
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  CASE STUDIES
Localization of Unified Freight System for a global freight forwarder and logistics services provider
Developing a comprehensive warehouse management solution
Enterprise data warehousing applications for a contract logistics company
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