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Case Study
 
Localization of unified freight system for a global freight forwarder and logistics services provider
 
 
The client
Our client is a global leader in providing freight forwarding and logistics services to its diverse clientele on intermodal platform. Our client provides end to end services to its clientele including handling customs at the places of origin and destination, collecting and distributing goods, distribution processing and providing freight information. Wipro successfully completed this project for the Information technology Division of the client that caters the technical solutions to its growing business needs.
 
The business challenge
The clients' IT Division has developed Unified Freight System (UFS) to bring whole of business to a common platform. The UFS is a complex application that handles all of the client's requirements right from pick-up from customer location to a delivery at the designated point. This application has interfaces with Accounting, Warehousing and Customer Support. With the client's business expanding globally it realized the need of enhancing and customizing the UFS core engine to meet country specific needs such as local language support, government requirements, etc.

 
The solution

To help make the client's goal a reality, Wipro worked closely with it and achieved tangible results in limited time. The Wipro team during the Knowledge Acquisition Process (KAP) quickly acquired the knowledge of client's business challenges and the related standards along with the UFS architecture. We gathered localization requirements from client and with our pre-defined quality procedures and processes, designed and developed the UFS suited to all local needs. Wipro's domain knowledge along with information technology expertise played a pivotal role in delivering a quality customized solution in record time.

 
The benefits
The client accrued following benefits out of the successful completion of project
The UFS got enabled with local language support.
The UFS met all the country specific needs like government and legal requirements etc.
A highly scalable system.
The project was completed successfully in record time and thus providing the client space for
 
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