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Multi-Vendor ODC Management
For companies with a limited
IT staff, offshore
outsourcing is one of the best ways to better
utilize their resources and focus on their core
competencies. The current trend in outsourcing
management is via dedicated Offshore Development
Centers (ODC). Instead of choosing the vendor
and outsourcing work on a project-by-project basis,
an agreement is setup with a few chosen IT companies.
These companies in turn manage dedicated teams
of professionals, who cater to all the projects
on an ongoing basis, thus reducing maintenance
risks and cost. As the relationship matures, the
ODCs can be trusted with larger commitments. The
ODC model results in
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Sustained
knowledge retention, |
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Increased
productivity |
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Meaningful
rate negotiation |
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Proper
risk mitigation with distributed development
activities |
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Lower
ramp-up times for new projects |
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Enhanced
bottom line performance |
In short it is S-I-M-P-L-E
Automation of Multi-vendor
ODC management through Flow-briX
ODC management can be made more efficient
with the usage of Flow-briX, Wipro’s BPM
framework. A Flow-briX based Multi-vendor ODC
management system would help in:
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Securing access to outsourcing
client and offshore ODCs spread across multiple
vendors and their networks. |
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Capturing the workpack
/ project details that are outsourced. |
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Developing Knowledge base
of ODC responses |
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Tracking of workpack /
project request with pre-configured ODCs. |
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Building configurable
workflow for workpack (or project details)
review and closure. |
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Capturing
and tracking of responses and changes to workpack
/ project specification. |
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Enhancing visibility through
statistical analysis of the ODC responses
based on various parameters like project duration,
cost, resources, offshore/onsite components. |
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