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Migrating a content management repository for a US based financial advisor
 
 
The challenge

The Site, comprising of 500 sub-sites, 150,000 pages and 1,000 content contributors, serves as the main source of information to various sections of employees. The existing semi-automated and manual methods, to publish content onto the site, were very time consuming and prone to errors. Since the intranet site drove the client’s business, providing efficient access to the existing content and giving immediate attention to top priority tasks was becoming very essential.

The following were the requirements:
Perform a complete audit of the existing system and recommend suitable hardware configuration
Standardize the content creation and publish process
Review of audit report and define the cleanup process
Identification and classification of valid and retired content
Design the site branch structure, development process, and workflow as per needs/requirements
Migrate intranet content to Interwoven
Versioning of content.
Streamline content creation process through workflows
Automate content publish process
Box of suggestions
Archiving of content
 
The solution

As part of the solution, all the existing 500 sites running on different CM systems had to be migrated to Interwoven’s repository.

The migration process was initially carried out with one site at a time to identify all the loop holes. On getting the process stable, Wipro automated the whole migration process to migrate all the remaining sites. In addition, an audit of the system was carried out to assess the current load conditions of the sites and provide suitable recommendations to the client. Wipro’s experience in Strategic Audits helped in assessing the current CM systems and providing high quality recommendations to the client.

The major highlights of the solution are as follows:
Provided high quality audits/recommendations.
Fully automated the migration project management.
The solution was easily configurable to accommodate any number of sitesfor migrations.
Tracked the progress of the different migrations via auto reminder mails.
Generating reports using which different stages of site migration can betracked and analyzed.
Email alerts to the employees for addressing high priority tasks.
Automated the complex process using team-site workflow.
Easy-to-use content entry model for non-technical contributors usingtemplates.
Designed robust and extensible branch and work area for each site as per site owner requirement.
Automated the migration process and made the migration process faster.
Scalable content management system to easily accommodate future growth.
 
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  CASE STUDIES
Content management for a large insurance major in USA
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Portal framework for a global investment bank
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