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| Global identity management solutions
for a very large auto company |
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| The client |
| The
client is one of the world’s largest vehicle
manufacturer, with many leading brands and employing
about 325,000 people globally. With manufacturing
operations in 32 countries and sales presence in
more than 190 countries, it enjoys about 15% of
the global auto market. To assist the sales efforts,
the client has got a widespread dealer network for
sales and support activities. Accordingly, there
are a host of applications to track and record the
sales data at the dealer-end. |
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| The challenge |
The primary business
dilemma faced by the client was in evolving a solution
to better manage the various applications at the
dealer-end and make them more secure. In this regard,
a need was felt to:
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Design fool-proof
security solution that integrates with applications
and the customer’s Business models and
raise alerts on security breach |
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Integrate disparate
portal and legacy applications and bring them
under Single Sign On and Authentication umbrella |
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Define Role
Based Access Control (RBAC) for all Portal
& Web applications |
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Seamless Integration
with Legacy systems |
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| The
solution |
This large and complex
project involved the complete identity management
and administration solution to be deployed by the
project team which was divided both onsite and offshore.
The notable features of the solution included:
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Authentication,
Single Sign On and Session Management across
all the Web and Portal applications |
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Implementation
of Role Based Access control for all the Portal
and Web Applications using IBM Tivoli Access
Manager |
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Implementation
of the Delegated administration model as per
customers business needs using web based Administration
tool, Oblix Net point |
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Data Synchronization
between the Administration (Oblix) and the
Access Management (Tivoli) products |
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Customization/Be spoke
development of the User Self Service options
according to the Business needs |
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Audits and Reports - to
Log and monitor all business related events
& unauthorized system accesses |
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Integration of the Delegated
Administration with Legacy Systems through
custom utilities |
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| Business
benefits delivered |
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Significant
reduction in management and operational risks
using Delegated Administration Model |
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Simplified,
integrated retail processes allow dealers
to focus their resources on selling and servicing
vehicles |
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Substantial
reduction in administration costs and complexity
through user Single Sign On |
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Standard user
interface with process based workbenches improves
dealer productivity by not forcing them to
provide manual integration |
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Single integrated approach
& solution for business and security systems |
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Extended Unified Security
model for customer’s existing and future
applications, achieving reduction in operation
expenses |
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Reduction in deployment
costs to the customer due to Wipro’s
Offshore Development model |
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