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ENTERPRISE APPLICATIONS SERVICES
Siebel Upgrade and Migration
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Organizations on a fast-track need to keep their processes geared up to achieve accelerated growth. This coupled with an ever-changing customer perception of value is a key driver for growth in any business. Customer perception of value is an amalgamation of what the customer receives, how much of it is sold, delivered and supported and the cost- the total cost of ownership.

Every successful organization thus aims to minimize the total cost of ownership for its customers. A customer-centric strategy will ensure that, your organization is aligned with your augmenting business objectives. In such a situation, your leap into the next level of technology has to ensure minimal interference with your on-going processes.

Wipro’s migration assistance in Siebel CRM
Version upgrade: Upgrade from one version of Siebel to a higher version, in a specific business environment
Re-implementation: Sometimes due to high customization in the existing framework, a simple version upgrade might not be practical. In order to, evade this situation and also, leverage new functionalities of a higher version, Wipro offers re-implementation services for a successful upgrade.

We conduct an impact analysis to conceptualize the impact of a new version upgrade and setup the necessary infrastructure for the build. We assure seamless data migration when a new functionality is implemented, so that operational functions are undisturbed.

We employ a proprietary upgrade & re-implementation methodology for better predictability & governance.

Our clients have benefited from an accelerated upgrade model which ensures rapid upgrade processes and 100% on-time deliveries.

 

 

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  CASE STUDIES
Meeting expanding business needs of the world leader in air-conditioning through upgrade of existing CRM system
Leveraging Siebel CRM to achieve sustainable competitive advantage for an integrated telecom service provider
  More case studies
  PRESENTATIONS
The economics of global sourcing - Dr. Laura Tyson, Dean, London Business School
Globalization v3.0 - Mohanbir Sawhney, McCormick Tribune Professor of Technology, Kellogg School of Management, Northwestern University
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