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Siebel Case Studies

Enhancing customer experience by building a centralized CRM solution for the world leader in automobile manufacturing
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Meeting expanding business needs of the world leader in air-conditioning through upgrade of existing CRM system

Extensive training of key users ensured smooth transitioning to the upgraded systems.
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Increasing visibility across sales and service for a global financial services organization

We established a common CRM process for sales financial Services, partner relationship management and service relations
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Leveraging Siebel CRM to achieve sustainable competitive advantage for an integrated telecom service provider

Wipro successfully completed migration of Siebel application from Siebel 6.3 to Siebel 7.5.3 to leverage on Siebel’s new technology
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24x7 global Siebel application support for a leading software products company

Keeping in tune with the client’s requirements, we offered 24/7 offshore support.
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Streamlining business processes for the world’s largest vehicle manufacturer

Wipro provided global contact and program management to help develop and track fleet and commercial/corporate accounts
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ANALYST SPEAK

	"With the combination of SEI Level 5 certification and Six Sigma, Wipro can offer its customers extremely high quality, low risk services." Mapping offshore: A new competitive landscape IDC
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IDEAS

	Outsourcing 101: Seven rules to ensure outsourcing success
	Offshore product development: The first and next generation of global resourcing - A META Group white paper
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