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Case Study
Supply Chain Management (SCM)
 
i2 Supply Chain Planner and i2 Demand Fulfillment stabilization for a hi-tech telecommunications company
 
 
The customer
The customer is a world leader in hi-tech telecommunications and is part of a large joint venture between two global telecommunications enterprises in Germany manufacturing cellular hand phones.
 
The challenge
The customer had implemented the i2 Supply chain planner using the ELOPS template, but was encountering stabilization issues. A few characteristics of the issues were as below:
Complex supply chain features
Multiple manufacturing locations
High procurement lead times
Configure to order manufacturing environment
Constrained capacity and alternate sourcing options
Common parts between finished products
Need for production support to ensure effective use of the implemented solution
 
The solution
Wipro provided help on the i2 Supply Chain Planner – Master Planner and Demand Fulfillment. Wipro provided following services:
Stabilization of supply chain planner - MP implementation
Production support, including certifying the accuracy of the MP run
Requirements study, design and development of customized reports
Implementation of the new business releases of MP
End user training in effective planning
Master planner solution upgrades
Implemented model enhancements and changes
Integration of the MP with other supply chain planning/ transaction systems like Oracle and SAP
Proactive identification and trouble shooting of technical issues arising from customized scripts
Customizations and OIL scripting
 
The benefits
SCP – Master planner “0 %” engine failure rate
SCP – Master plan “100 %” accuracy and consistency
Timely identification and resolution of technical issues
Timely implementation of new SCP – MP functionalities
Integration with external planning sources reducing the supply chain planning time
Effective demand propagation and planning based on a uniform demand source
Effective exception based planning
 

 

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