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System Support and Maintenance
Enterprise Applications Outsourcing
 

Every established system requires round-the-clock maintenance to ensure trouble-free operation of the various business processes and to offer assistance to solve any uncertain instances. Wipro’s offshore support solutions offer you a cost advantage over your own support team.

Our SAP support services deliver the assistance you need to optimize the performance of your software and manage your business processes more effectively. You can adapt existing solutions to changing market and business requirements, and take advantage of the new innovations that will make your business more successful.

We offer the following range of support services:
Help desk setup and management
SLA definition & management
24 x 7 production support
Performance analysis & optimization
Remote system support
 

 

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  CASE STUDIES
Cost reduction through productivity enhancement for a leading imaging company
Support and enhancement of SAP applications for a Fortune 500 company
  More case studies
  IDEAS
E-manufacturing & SAP - Creating responsive shop floor in the supply chain
Phasing SAP business information warehouse implementations
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