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ENTERPRISE APPLICATIONS SERVICES
Case Studies
Enterprise Applications Outsourcing
 
Ariba Buyer Support and Maintenance
 
 
The customer
A large financial conglomerate in North America
 
The challenge

The customer was looking for stabilization of its Procurement application; add business specific features and a round the clock availability of this solution to the business community.

 
The solution
Wipro provided efficient and prompt handling of Level 2, Level 3 support and maintenance calls via an onsite-offshore model. Also this engagement involved execution of mini-projects such as Single Sign-on, Purchase Order Invoice enhancements along with Upgrade of Buyer 7.0.4 to 7.1a, installation of hot-fixes and Performance Monitoring and Tuning.
 
Benefits

The customer found in Wipro a strong Techno-functional partner for their eProcurement venture that helped them reduce dollar cost of ownership and add value to their business.

 

 

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  CASE STUDIES
Ariba Spend Management implementation and leveraging IT to integrate disparate systems with Ariba Buyer
Ariba Buyer implementation for MRO enabling cost savings & process improvements
Ariba Buyer Upgrade from version 7.0.4 to 7.0.5 to 7.1a to 8.1
  More case studies

 
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