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ENTERPRISE APPLICATIONS SERVICES
Maintenance and support
Enterprise Applications Outsourcing
 
 

Wipro specializes in offering a wide range of services to support and maintain your investment in partnerships . At Wipro, we are committed to a cost effective and quality conscious approach, backed by robust methodologies, to ensure that there is no adverse impact to the stakeholders and the users of the Ariba Applications.

Wipro’s Ariba support is broadly categorized as:
Application support: Your existing software might be prone to operational / technical snags that can be effectively resolved by our applications support services. Our application enhancement and interface modification services play a vital role in improving the performance of your existing eProcurement implementations
Production support: The maturity of our quality processes translates into lower total cost of ownership for our customers. Assessed at SEI CMM level 5 - the highest maturity level for any software process, we offer the best in class production support services to all our clients

Our production support services offered, include - application administration, user administration, enterprise integration – importing and exporting data, enhancements and bug fixing, server administration, database administration, configuration management and technical / user support.

Our 24/7, SLA driven support helps our clients manage his supply chain in the most profitable ways, while mitigating the risk associated with the SCM investment. On an average, we deliver a savings of 30 - 40% on support projects to our clients, over a period of two-three years using global delivery model.

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  CASE STUDIES
Upgrade and support of Ariba applications for a leading financial services provider
Implementation of Ariba Buyer and its integration with Oracle Apps for a large electronics manufacturer
  More case studies
  IDEAS
eProcurement - An untapped opportunity
eProcurement: An opportunity for improving profits
  More ideas

 
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