| Wipro
specializes in offering a wide range of services to
support and maintain your investment in partnerships
. At Wipro, we are committed to a cost effective and
quality conscious approach, backed by robust methodologies,
to ensure that there is no adverse impact to the stakeholders
and the users of the Ariba Applications.
Wipro’s Ariba support is broadly categorized as:
 |
Application
support: Your existing software might be
prone to operational / technical snags that can
be effectively resolved by our applications support
services. Our application enhancement and interface
modification services play a vital role in improving
the performance of your existing eProcurement implementations |
 |
Production
support: The maturity of our quality processes
translates into lower total cost of ownership for
our customers. Assessed at SEI CMM level 5 - the
highest maturity level for any software process,
we offer the best in class production support services
to all our clients |
Our production support services offered,
include - application administration, user administration,
enterprise integration – importing and exporting
data, enhancements and bug fixing, server administration,
database administration, configuration management and
technical / user support.
Our 24/7, SLA driven support helps our clients manage
his supply chain in the most profitable ways, while
mitigating the risk associated with the SCM investment.
On an average, we deliver a savings of 30 - 40% on support
projects to our clients, over a period of two-three
years using global delivery model. |